Refund policy

We have a 7-day return policy, which means you have 7 days after 
receiving your item to request a return.

To be eligible for a return, your item must be in the same condition 
that you received it — unworn, with tags attached, and in its original 
packaging. You will also need the receipt or proof of purchase. Customers 
are responsible for return shipping costs.

To start a return, contact us at support@anaditas.com with your order 
number and reason for return. If your return is accepted, we will send 
you instructions on how and where to send your package. Items sent back 
without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon receipt and contact us immediately if 
your item is defective, damaged, or incorrect, so we can make it right. 
Reach us at support@anaditas.com. For damaged, defective, or incorrect items, Anadita's covers the return shipping cost.

Non-returnable items
The following cannot be returned: sale items, gift cards, earrings, and 
jewellery sets that have been worn or have missing components. Earrings 
are final sale for hygiene reasons.

Exchanges
The fastest way to get what you want is to return the item you have and, 
once the return is accepted, place a new order.

Refunds
Once we receive and inspect your return, we will notify you whether the 
refund has been approved. If approved, you will be refunded to your 
original payment method within 10 business days. Please allow additional 
time for your bank or card provider to process the refund. If more than 
15 business days have passed since approval, contact us at 
support@anaditas.com